Dear Jeremiah,

Thank you for your feedback and for bringing this to our attention. We apologize for any inconvenience caused by the delay in delivery of your order. We understand your frustration and we want to assure you that your order was shipped and is currently in transit. We have also sent you an email regarding your order, but please keep in mind that we operate separately from the courier. We appreciate your understanding and hope that you will allow us to make it right.