Hi Carry, Thank you for taking the time to leave a review for our Carry Case Set. We appreciate the feedback and we are sorry to hear that the product did not meet your expectations. We understand how frustrating it can be when a product does not work as expected. To assist you further with this issue, please send us an email to customerservice@headshop.com so we can provide further assistance on how we can resolve your concern. We value our customers' satisfaction and we want to make sure that you are completely satisfied with your purchase. Thank you for bringing this to our attention and we apologize for any inconvenience this may have caused. We hope to hear from you soon.