Hello John, Thank you for taking the time to leave a review. We appreciate your feedback and we apologize that the product did not meet your expectations. We understand how frustrating it can be to receive a poorly made product. In order to assist you in resolving this issue, please reach out to us at customerservice@headshop.com. We would be more than happy to help you find a solution. We value your satisfaction and want to ensure that you are completely satisfied with your purchase. We look forward to hearing from you soon.