We are sorry to hear about your experience with our product, 'Her Highness The De-Lighter.' We apologize for any inconvenience this may have caused you. We have contacted you regarding this issue and have been eagerly awaiting your reply. Unfortunately, we have not received a response from you. We would appreciate it if you could provide us with more information so we can resolve this matter for you. We are dedicated to providing our customers with high-quality products, and we want to make sure you are satisfied with your purchase. Thank you for bringing this to our attention.